- hallways clean and uncluttered
- many exits signs
- directory/navigation to different areas/floors very clear and easy to understand
- elevators are noisy, hum of fans/filters, beeping
- computer carts have external keyboard and mouse
- multiple computer stations located nearby
- chairs at stations are large and do not fit under tables
- casters on carts are loud, screeching
- machines running hum and there's a lot of chitchat/talk amongst nurses, visitors, etc.
- moving multiple carts can be difficult, loud
- storage of multiple carts in corners
- beds moving take 2 or more people
- no shoes on patients walking with IV poles, can lead to injury - need foot protection
Interview with expert - in person (primary)
- Interviewee: Sarah Stephenson
- Title: RN
- Location: Good Samaritan Regional Medical Center in Corvallis, Oregon
- Date: April 19, 2010
- Questions:
- What type of computer carts does this department use?
- COW - Computer On Wheels
- Who uses these carts?
- RN's, nurse, staff, physical therapists
- What are some pros/cons with these carts?
- Pros - mobile, adjustable, wireless, ergonomic, pull out keyboard
- Cons - wireless signal not always available, not enough surface space for charts and other papers, heavy, hard to move on carpet, no use for hollow cup holders, lots of parts - hard to clean
- What are your thoughts on a tablet PC vs. computer?
- tablet is more mobile, easy to take around
- computer is more static, heavy, not as mobile on the carts
- What type of computer carts does this department use?
Questions for obtrusive observation:
- What are some pros/cons with your medical carts?
- What can be improved with these carts?
- What are three keywords that describe your experience with these carts?
- What are your thoughts on tablet PCs vs computers/laptops on carts?
- What would you like to see in a cart that supports a tablet PC?
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